These conditions apply worldwide and are deemed known to the buyer. Any order implies on the part of the purchaser the acceptance of the said conditions. Therefore, no clause to the contrary can be opposed only to the extent that we have formally accepted it in writing. The conditions of sale of GM EQUIPEMENT, supplier, prevail over those of the customer. These conditions of sale define the terms and conditions under which all natural or legal persons, of French or foreign nationality (hereinafter “the customer”) order and purchase the products offered for sale by GM EQUIPEMENT.
The characteristics, dimensions, weight, etc. mentioned in all our documentation are indicative only. We reserve the right to make any changes we deem appropriate, even after receipt of the order, without however the essential characteristics being affected.
Delivery - Transport
Delivery is deemed to have been made as soon as the material is taken over by the carrier from our store or from the factories of our suppliers. The risks and liability of the equipment sold therefore arise from the said takeover, even in the case of free delivery. Equipment is only insured on express instruction and at the expense of the purchaser, except where the Total Protection Guarantee (GPT) applies. In all cases, it is obviously up to the buyer to carry out all checks, to make all reservations on arrival of the equipment and to exercise, if necessary and within the regulatory deadlines, all recourse against the carrier.
Any request for a signed voucher, for proof of delivery, will be invoiced at a flat rate of € 20 excluding VAT.
Distance selling professionals: by default, invoices will be sent in unsigned PDF format via an email to the address provided by the customer.
Delivery times begin to run from the time the order is taken. Given in particular the possibility of customization of certain products, these deadlines are given as an indication without commitment. Consequently, a delay cannot justify the cancellation of the order, nor give rise to compensation or penalties. The fact that the customer postpones the delivery dates initially planned is not likely to modify the invoicing on the conditions and dates initially planned.
Total Protection Guarantee (GPT)
All our items benefit as standard from the legal guarantee against hidden defects, and from a “satisfied or refunded” guarantee for 30 days after delivery.
The Total Protection Guarantee allows you to benefit, in addition, from a one-year "product" guarantee against any manufacturing defect. It also protects the customer against any loss or deterioration until delivery of the product. It is billed at the rate of 3.0% of the order total excluding tax. The benefit of guarantees cannot be claimed in the event of misuse of the products and it is subject to strict compliance with the terms and conditions of payment. The invoice serves as a guarantee certificate.
The customer benefits from the legal provisions relating to the legal guarantee of conformity and the guarantee against hidden defects (guarantees reproduced below). Only products showing a proven hidden defect may be returned under this reason within two years.
We are responsible for the cost of returning your product. If the expertise carried out by GM Equipment confirms that there is indeed a hidden defect, you will be reimbursed at the purchase price. The manufacturer's warranty period displayed on the product sheet begins on the delivery date of the initial order without renewal of this period in the event of an exchange within the framework thereof.
Article L 211-4 of the Consumer Code
The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.
Article L 211-5 of the Consumer Code
To comply with the contract, the good must:
1) Be suitable for the use usually expected of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2) Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the purchase